Job Description:
- Lead the team, making sure food is made accurately and taken to customers in a timely manner
- Attend Management Meetings and assist with interviews, evaluations, and training
- Communicate with managers/owners about employees: strengths and weaknesses, dependability, customer service, etc.
- Communicate with managers/owners about the status of inventory
- Show exemplary knowledge of the job and excellent customer service
- Deal with upset customers/problems with food in a polite way, making sure the customer is happy
- Check daily petty cash and go to the bank for change if needed, restock the register nightly
- Manage the break schedule, making sure employees are arriving on time and take appropriate breaks
- Communicate with managers/owners about new ideas i.e. better methods to improve efficiency, safety etc., new recipe ideas etc.
- Become food certified
- Must be able to handle a basic computer, POS system; handling cash and credit cards
- Follow health, sanitary, and safety requirements
- Must be able to stand for long periods of time, occasionally lift heavy boxes, move quickly and have a sense of urgency
- Maintain a clean and work appropriate personal appearance
- Come to work with a positive attitude, and are willing to work well with others
Vitality Bowls specializes in making delicious açaí bowls, a thick blend of the açaí berry topped with organic granola and a selection of superfood ingredients. Additional antioxidant-rich menu items include smoothies, juices, salads and more. No ingredient fillers such as ice, frozen yogurt, or artificial preservatives are used, giving the purest taste possible to each item.
Vitality Bowls’ Standards and Expectations:
Be Friendly and Fast -
- Make a great first impression: smile and greet each guest.
- Show a sense of urgency and strive to minimize wait times.
- Get to know your guests and make them regulars.
- Make a memorable connection and send each guest off with a smile.
Know Your Stuff -
- Become knowledgeable about Vitality Bowls menu, preparation methods (gluten free modifications)
- Being “fitness and nutritionally minded” will help you understand your customer
- Develop a good understanding of each ingredient’s nutritional values
- Deliver a perfect meal item every time.
The “One Team” Theme -
- Work together as ONE team to deliver a great meal and provide outstanding service.
- Be courteous to your fellow team members and make Vitality Bowls a fun and uplifting place to work.
- Seek opportunities to exceed expectations.
- Embrace the ACT principal – be Accountable, practice good Communication, and be Trustworthy.
Show Pride in Your Work -
- Look sharp and be on time for all scheduled shifts, and have reliable transportation to our location.
- Keep the store clean, organized, and looking great with consistency.
- Operate cash register and handle all cash transactions with careful consideration.
- Do your best and strive for excellence in everything you do.
I acknowledge that I am applying for employment with an independently owned and operated Vitality Bowls franchisee, a separate company and employer from Vitality Bowls and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, and Vitality Bowls does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Vitality Bowls franchisee.
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