VITALITY BOWLS OMAHA, SHIFT LEADER

Vitality Bowls Superfood Café is a national restaurant known for our delicious Açaí Berry bowls, labeled one of the world’s leading superfoods because of its high nutritional value and health benefits. Our full menu is made to order and the fresh ingredients and superfoods that Vitality Bowls offers are unlike any other fast-casual options in the Omaha area.

A Shift Leader is the face of Vitality Bowls during their shift and confidently runs operations when a Manager is not on duty. Shift Leaders, in addition to basic responsibilities for Team Members, oversee delegation during shifts, troubleshoot customer service issues and resolve problems ensuring both client satisfaction and employee welfare. Our Shift Leaders are able to perform in a dynamic business environment and ensure that everything is under control during their shifts. Typical responsibilities include opening and/or closing the store, delegating daily staff positions, keeping track of inventory, and overseeing all general operations from greeting customers to the quality and speed of service.

Duties:

Oversee delegation during shifts, while leading the team and demonstrating proficiency on all restaurants positions.
Show exemplary knowledge of the job by memorizing the training material and be able to explain to customers the health benefits of the ingredients in an upbeat and informative manner.
Run shifts effectively to ensure quality products, guest service and restaurant cleanliness meet Vitality Bowls’ standards.
Ensure safe operation of the kitchen equipment and adhere to safety/security guidelines.
Maintain a clean, stocked, and tidy workspace.
Participate in all opening and/or closing procedures.
Communicate effectively with coworkers and managers and work as a team.
Embrace excellent customer service and come to work with a positive attitude

Job Requirements:

Must achieve and maintain Food Handler Safety Training Certification.
Handle a basic computer, POS system, cash and credit cards.
Know and follow guidelines for safe and sanitary food handling, and for food allergy safety.
Follow health, sanitary, and safety requirements.
Maintain a clean and work appropriate personal appearance.
Stand for long periods of time, occasionally lift heavy boxes, move quickly and have a sense of urgency.
Maintain exemplary attendance and take appropriate breaks.
Attend all team member meetings.

Vitality Bowls specializes in making delicious açaí bowls, a thick blend of the açaí berry topped with organic granola and a selection of superfood ingredients. Additional antioxidant-rich menu items include smoothies, juices, salads and more. No ingredient fillers such as ice, frozen yogurt, or artificial preservatives are used, giving the purest taste possible to each item.

Vitality Bowls’ Standards and Expectations:

Be Friendly and Fast -

Make a great first impression: smile and greet each guest.
Show a sense of urgency and strive to minimize wait times.
Get to know your guests and make them regulars.
Make a memorable connection and send each guest off with a smile.

Know Your Stuff -

Become knowledgeable about Vitality Bowls menu, preparation methods (gluten free modifications)
Being “fitness and nutritionally minded” will help you understand your customer
Develop a good understanding of each ingredient’s nutritional values
Deliver a perfect meal item every time.

The “One Team” Theme -

Work together as ONE team to deliver a great meal and provide outstanding service.
Be courteous to your fellow team members and make Vitality Bowls a fun and uplifting place to work.
Seek opportunities to exceed expectations.
Embrace the ACT principal – be Accountable, practice good Communication, and be Trustworthy.

Show Pride in Your Work -

Look sharp and be on time for all scheduled shifts, and have reliable transportation to our location.
Keep the store clean, organized, and looking great with consistency.
Operate cash register and handle all cash transactions with careful consideration.
Do your best and strive for excellence in everything you do.

I acknowledge that I am applying for employment with an independently owned and operated Vitality Bowls franchisee, a separate company and employer from Vitality Bowls and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, and Vitality Bowls does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Vitality Bowls franchisee.

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